ADY ÉlectricitéYour electrician in the South of France

Privacy and cookie policy

Translation provided for information only. Only the French version is legally binding.

Data controller

TODO Prénom NOM (ADY Électricité), 34000 Montpellier — contact@example.fr

Contact form and quote requests

  • Data: name, phone, email (optional), town, message.
  • Purpose: to answer your request and prepare a quote.
  • Legal basis: pre-contractual steps at your request (Art. 6(1)(b) GDPR).
  • Recipient: the business only. Your message is forwarded to the electrician via secure messaging (email and/or Telegram).
  • Retention: 3 years from last contact. If a contract follows, invoices are kept for 10 years (accounting law).

Estimate assistant (artificial intelligence)

  • Your messages are sent to our AI provider, Anthropic PBC (USA), solely to generate the reply. We do not store conversation content.
  • The provider may keep exchanges for a limited period for the security of its service, under its commercial terms.
  • Transfers outside the EU are covered by the European Commission's standard contractual clauses and/or the EU-US Data Privacy Framework.
  • Legal basis: your estimate request (Art. 6(1)(b) GDPR). Please don't enter sensitive data in the chat.
  • The conversation history is kept only in your browser (sessionStorage) and cleared when you close the tab.

Bot protection

The chat and form use Cloudflare Turnstile, loaded only when you use them, to block automated submissions. It is strictly necessary for site security.

Analytics and cookies

  • This site uses no advertising or tracking cookies, which is why no consent banner is shown.
  • Visits are measured with Cloudflare Web Analytics, without cookies or personal identifiers.
  • Clicks on contact buttons are counted anonymously (button, page, language, date), without IP address or identifier.
  • WhatsApp and Google Maps are plain links: those services are only contacted if you click.

Hosting

Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, États-Unis. Technical server logs (IP, date) are processed by the host for security.

Your rights

You have the right of access, rectification, erasure, restriction, objection and portability. To exercise them: contact@example.fr. We reply within one month.

You may also lodge a complaint with the French data protection authority, CNIL (www.cnil.fr).

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